| Time | Track | Session | Speakers |
|---|---|---|---|
| 7:30 am -8:30 am | Registration and Breakfast Networking | ||
| 8:30 am – 8:45 am | Welcome | Kirk Laughlin, Founder & CEO Nearshore Americas | |
| 8:45 am – 9:45 am | Exclusive VIP Keynote: | U.S. Competitiveness and the Problem With the Short-Term Fix | Joe Nocera-New York Times Op-Ed columnist |
| 9:45 am – 10:40 am | Panel 1 | What Global Banks Really Want from Sourcing PartnersThe world’s banking institutions are familiar with many of the ‘cost-takeout’ advantages of global outsourcing, but in the next phase of bank industry evolution – will outsourcers play a more influential role? Discover in this panel the kinds of questions banking IT/BPO leaders want answered from their sourcing partners – and how Latin America is poised to become more significant in bank industry sourcing. | Moderator: Adrian Hee, Former Managing Director at Wells Fargo - Ankur Prakash, VP and COO for TCS Latin American Operations - Juan Ruiz Coronado, Senior Vice President at Citi - Kurt Pearson, Senior Vice President – Wells Fargo Bank |
| 10:40 am – 11 am | Morning Expo and Networking | ||
| 11:05 am – 12 noon | Panel 2 | Panel: Maturity, Process and Performance: How Do Nearshore Markets and Vendors Rate?Just how well-equipped is the Nearshore marketplace for double-digit demand over the next several years? Our panelists will look to evaluate the performance of the Nearshore outsourcing marketplace and pinpoint where buyer organizations need to be most cautious. | Moderator: David Rutchik, Partner at Pace Harmon - Rodrigo Slelatt, Principal at A.T. Kearney, Inc - Francisco Alvarez-Demalde, Founder and Partner of Riverwood Capital Partners - Anthony Porter, Director of IT Vendor Management, Procurement, Legal & Strategy at Humana |
| 12 noon – 12:30 pm | Keynote | Real People and Real Social ImpactUnosquare CEO, Mike Barrett, will show life details of two individual Nearshore workers. The session will focus on their socioeconomic status, family dynamics, and personal social responsibility resulting from the growing nearshore industry in Latin America. Download Slides | Mike Barrett, CEO at Unosquare |
| 12:30 pm – 1:30 pm | Lunch | ||
| 1:35 pm – 2:20 pm | Panel 3 | Sourcing Domestic or Sourcing Foreign: Where’s the Smart Money Going?Strong arguments are being formulated that the attractions of onshoring are rising, making it more competitive than at any time in recent memory. But with so many high-value destination options globally, where are smart sourcing decision-makers placing their sourcing location priorities? Our session explores the costs, risks and human capital requirements of the next generation of geo-focused outsourcing. | Moderator: Eric Hochstein, Managing Director of Highstone Associates - Greg Lipper, Vice President of Global Business Services at Staples - Atul Vashistha, Chairman & CEO of the Neo Group - Kevin Parkih, Global CEO and Sr. Partner of Avasant - Stephanie Moore, President Ameritas Technologies |
| 2:20 pm – 2:50 pm | Keynote | Keynote: Mexico’s Hemispheric Role in IT Leadership Download Slides | Alfredo Pacheco, Executive Director Mexico IT Tom Taylor, Business Director, Neoris |
| 2:50 pm –3:00 pm | Afternoon Break | ||
| 3:05 pm – 4:00 pm | Breakout 1 | Session A: Brasil IT+: Collaborating to Meet Productivity and Competitive GoalsGain an understanding on the capabilities of Brazil as a strategic alternative for your innovation, productivity and competitive requirements. Join us for an enlightening dialogue with Brasscom, the leading Brazilian Association for ICT services, as well as executives from leading Brazilian ICT companies who will share experiences and success stories on how to smartly leverage the unique strengths of Brazil’s thriving technology sector. Download Slides | Moderator: Luke Bujarski, Research Director for Nearshore Americas - Paulo Bezerra, Market Development leader for BRASSCOM in the US - Bruno Guicardi, President, North America for Ci&T - Mike Reilly, Senior I/T Director for Application Services for Johnson & Johnson. |
| Breakout 2 | Session B: “IT Outsourcing Comes of Age” – an IT Executive’s view of how the industry is changing and what you need to consider to manage outsourcing successfully.What are the key considerations as you look for a global outsourcing partner? How does innovation play into this, what is important in the design phase, how has the industry changed in the last two decades? Join us for this unique “Fireside Chat” format with Fred Snow, SVP of IT Outsourcing at Xerox. Fred will share what he has learned during his tenure in the industry, including his work on major outsourcing projects with top Fortune 500 companies, and also answer audience questions during this session. Download Slides | Moderator: Eric Hochstein, Managing Director of Highstone Associates - Fred Snow, Senior Vice President of Group Sales and Business Development for the Information Technology Outsourcing (ITO) division within Xerox Business Services |
|
| 4:05 pm – 4:50 pm | Panel 4 | Human Capital and Innovation: The Twin Engines of Latin America’s EmergenceHow are Latin America software, finance and customer care providers delivering innovative ideas and value to customers? What are the unique – truly irreplaceable characteristics – of the Latin American workforce? Our panel will examine how the Nearshore is positioned in the global technology hierarchy – where people and ideas are increasingly the currency used to determine success. | Moderator: Kirk Laughlin, Founder & CEO Nearshore Americas - Fabrizio Opertti, Chief of the Trade and Investment Unit of the Integration and Trade Sector at the Inter-American Development Bank (IDB) - Fernando Fabre, President Endeavour Global - Santiago Pinzón, Executive Director of the Chamber of BPO & IT at the National Business Association of Colombia – ANDI. - Rudy Ganna, President of Pyhex Enterprises and CEO of Laurus International Enterprises, LLC. |
| 4:50pm-5:00pm | Closing Remarks | Final Wrapup- What we have learned today. | Kirk Laughlin, Founder & CEO Nearshore Americas. |
| 5:00 pm – 6:30 pm | Reception | Nexus After Dark: Reception and Entertainment |
